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Teams get work
done . . . sometimes. Teams do get work done when people understand
their role on the team, when they know their limitations and their
strengths.
Dysfunction is often
the characteristic of a team. When teams are not efficient or
effective, they fall into two classes. They are either
conflictual or floating.
On a conflictual team,
members are often "at each others' throats." Harsh words are
heard. Tempers flare. If you're one who avoids conflict,
you'll be miles away from this type of team. Communications
between team members do not address the issues. They address the
personalities on the team and members begin to take it personally.
A floating team is just
an ineffective. Members become apathetic and bored with the
mission of the team and with each other. This is, perhaps, the
more common of the two teams. Communications between members,
unlike the conflictual team, are non-existent. Why bother
communicating with another member of the team if they are going to
ignore or belittle you?
The root issue for both
teams is, paradoxically, the same: Every member of the team thinks the
other guy thinks like him or her. If I don't like this mission
definition, nobody likes it. So we'll just bicker about it or
ignore it altogether.
No one has stopped to
think that just the opposite is true: Every member of any team is
unique. Some like people, some like privacy. Some want the
facts only, others make intuitive leaps. Some make decisions from
logic, others from the gut. Some are ordered, some are not.
Mix these combinations up and you have variety, variety that can solve
problems, variety that can create vision, variety that makes one want to
get up and go to the office.
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We
use testing and demonstration to help members of a team understand
what talents they bring to the table as well as the strengths of
their colleagues.
Using the Myers-Briggs Type Indicator
(MBTI®) as a testing instrument, we look at how each
individual answers the following questions:
Based
upon these broad categories we are able to decipher personality type
and fit on any given team. This information is then used to
elucidate the dynamics of meetings and one-on-one interactions.
Here's
what some of our clients have said about our approach:
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